These questions are high-level and open-ended to help you think broadly about how your organisation will respond to the NDIS. They are structured around the seven domains used in this Toolkit.
You might find them useful in board or staff meetings and workshops, especially as an introduction to completing the self-assessment tool.
|Strategy||How does our strategy allow us to be agile, flexible and responsive to the changes in our sector?|
|Corporate governance||How does our decision-making processes robust enough to manage the key risks, challenges and opportunities facing our business? How do they support our operation in a competitive environment?|
|Clients and market focus||
How will we differentiate ourselves to retain and attract clients in an increasingly competitive market?
|Financial sustainability||What impact will individualised funding have on our business and the way our services are costed, priced and funded? What changes do we need to make?|
|People and capability||How will we attract, recruit and retain staff with the right values, skills and capabilities to support the changing needs of our clients and our business?|
|Information and knowledge management||Do we have the right systems in place to the reform? How will our systems support the necessary changes to our business, clients, operations and finances over the next decade?|
|Safeguarding quality management and improvement||How do our systems, processes and people help us to maintain and improve our quality and competitiveness? How will we know when we are doing well, or at risk?|